Question 1

What are the signs my roof has problems?

Accepted Answer

Perhaps the most common question we get (and any roofing company for that matter), is the question about knowing when a home's roof has issues.

The simple answer is that the signs are obvious, the complicated answer is that the roof issues signs aren’t so obvious.

At first glance, you can see common roofing issues such as: 
-Missing shingles
-Water stains inside of the home
-Exposed roof components that look out of place

However, there are also times where you might not see apparent roof issues such as rotting plywood, pipe collar cracks, or leaks. In this case, you have options, which lead to our next question.

Question 2

I have a roof leak, what do I do?

Accepted Answer

Perhaps you do your springtime maintenance and notice a few missing shingles or one morning you wake up and the bathroom ceiling has a leak stain.

In the case of a roofing leak, you have options. Sometimes people ask if they need a new roof because of a leak, and the answer is always it depends.

Factors such as the age of your current roof, the current warranty (if there is one), and the scope of your roof leak will ultimately determine the next steps. In either case, the first step is to always get the issue inspected by a roofing company… an honest roofing company.

Depending on the damage on your roof causing the leak – a few missing shingles or a serious problem – will then determine your appropriate actions:
1. Sometimes a simple roof repair is an answer
2. Calling insurance to see if your roof qualifies for a replacement 
3. A new roof

Question 3

Does my homeowner's insurance cover my roof?

Accepted Answer

Most homeowner’s insurance covers structural damage caused by perils such as hail, wind, fire, and falling trees. This coverage includes your roof. Depending on your policy, coverage may include repair or replacement and may require you to pay a deductible. Some policies also include exclusions for certain conditions.

Question 4

Do new roofs have warranties?

Accepted Answer

Whether you just got a new roof or perhaps you have a roof that is a few years old and you are still covered by a warranty, most roofs do have warranties.

Similar to roofing prices, roofing warranties vary depending on the company that roofs your home and the type of shingles you select.

For example, the Landmark Pro Architectural shingles (the best) come with a 15-year 110 mph wind-resistance warranty in addition to a 50-year limited transferable warranty against manufacturing defects.

That being said, product warranties are determined by the shingle supply company like CertainTeed or GAF. The labor warranty depends on the shingle installer, but for example, here at Matador Roofing and Construction, we offer a 5-year warranty.

Question 5

How long will it take to replace my roof?

Accepted Answer

One day.

A good company can replace a single-family home’s roof in one day. This includes removing the old roof shingles and underlayment, followed by replacing both with new underlayment and shingles, followed by a thorough clean up.

Question 6

What is the catch?

Accepted Answer

There is no catch. Our goal is to offer a seamless and affordable way to fix roof leaks without unexpected expenses. We are here to make the process as seamless as possible, while also providing high-quality workmanship.

FAQ